Returns

• You can return items within 14 days if they are unopened, unused, and in original packaging.
• Opened or used products CANNOT be returned for hygiene reasons (unless faulty).

Damaged or Faulty Items

• If your item arrives damaged or faulty, contact us within 14 days.
• Send your order number and photos.
• We’ll offer a replacement or full refund at no extra cost.

How to Return

• Email us at support@exmacream.com to start your return.
• Pack the item safely.
• Use a tracked delivery service (we’re not responsible for lost returns).

Refunds

• Email us at support@exmacream.com to start your return.